The Mall at Fairfield Commons

Retail Security Officer

Jobs Description

Allied Universal Services is currently searching for Professional Retail Security Officer positions.

At Allied Universal, quality starts and ends with our Professional Security Officer. It’s the professionalism, competence
and commitment that make the difference. At Allied Universal, the Retail Security Officer serves and secures the merchants,
patrons, and employees of the centers they serve.

Areas of Responsibility

  • Patrol facility and/or perform fixed-post duties as instructed
  • Serve as a general security presence and visible deterrent to crime and client rule infractions
    • Detect suspicious activities and watch for criminal acts or client rule infractions at or near assigned post which
      may be a threat to the property, client or employees at the site
    • Report all incidents, accidents and/or medical emergencies
    • Follows procedures to respond to emergencies and alarms, such as medical incident or bomb threats, or fire alarms
      or intrusion
  • Education / Experience Requirements

    Qualified applicants for the Professional Retail Security Officer position will meet the minimum requirements,
    as described below:

    • High school diploma or equivalent required;
    • At least 21 years of age;
    • Must possess effective written and oral communication skills;
    • Effectual interpersonal skills across all levels of personnel and the general public in a professional manner; must be
      able to use initiative and independent judgment within established guidelines;
    • Must be able to frequently prepare written reports and logs in neat, legible handwriting; may require computer skills;
    • Must be able to read and understand all operating procedures and instructions;
    • Must be able to obtain a valid Guard License as required in the state for which you are applying;
    • As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment
      drug/alcohol test;
    • As a condition of continued employment, employee must maintain current active status of all required License at all times,
      and must carry the license at all times while on duty;
    • Must display exceptional customer service and communication skills;
    • Remain flexible to ever changing environments; adapt well to different situations;
    • Intermediate computer skills to utilize innovative, wireless technology at client specific sites;
    • Ability to maintain satisfactory attendance and punctuality standard;
    • Neat and professional appearance;
    • Ability to provide quality customer service;
    • Ability to handle both common and crisis situations at the client site, calmly and efficiently;
    • Read, understand and clearly speak English; constantly use speech and hearing (correctable to normal level required)
      in communicating with public/co-workers, giving and receiving instructions, using phones;
    • Must be able to handle pressure of working with high volume general public (constantly to occasionally depending on assignment);