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Sales and Support Associate

Jobs Description

We’re hiring for you to join our team as a sales support associate in our stores. In this role, you will be the face of Bath & Body Works — understanding our customers’ needs and helping them find the best products for themselves and others. Our associates are dedicated to delivering exceptional and consistent customer experiences that positively impact sales growth in their store, and contribute to a positive, high-energy environment.

Areas of Responsibility

As an associate, you will:

•    Deliver a friendly and efficient cash wrap experience, while reinforcing the customer’s purchase and capturing the customer’s phone number/email address
•    Recover merchandise on the sales floor and replenish merchandise to brand standards
•    Support product replenishment activities that keep the store full and abundant, including processing merchandise and maintaining the back room
•    Assist with floorset execution, window changes, visual presentation and marketing placement as needed
•    Abide by our values, policies, procedures and safety messages

What you can expect from us

•    A merchandise discount of 30% at Bath & Body Works
•    Mental health and well-being services and resources at no cost to you
•    An opportunity to save in the BBW 401(k) after you’ve been with us for a year and worked 1000 hours
•    A fun, rewarding experience where you can be you … because we believe in making the world a brighter, happier place through fragrance, and that diversity, equity and inclusion make us stronger

Education / Experience Requirements

What you’ll contribute to the team

•    Demonstrated sales and customer service results in a fast-paced environment
•    Availability for varied weekly shifts including weekend, closing and peak hour shifts
•    Effective communication skills, being open to feedback and the ability to act on it